Tenggol Coral Beach Resort - Our Awards

Trip-Advisor-Award-Tenggol-Coral-BeachTenggol Coral Beach Resort is the first and only PADI Dive Resort on Tenggol island, Malaysia. We are committed to maintain the highest quality of standards in service expected with an exclusive scuba diving resort.

This commitment is reflected in our Certificate of Excellence Award from Trip Advisor for 2015 and we strive to continue this achievement as we go forward into 2016. We look forward to meeting and diving with you.

Tenggol-Coral-Beach-Resort-Logo-Name

Terms & Conditions

  • All boat schedules and sea sport activities are subject to weather and sea conditions.
  • All guests must sign the liability and express assumption of risk form before departure.
  • All rates are subject to change without prior notice.
  • Surcharge of RM30.00 per pax for Peak Season, RM60.00 per pax for Super Peak Season.
  • The resort are not liable for any guest’s equipment damages, all guests are to be responsible for their own equipment.
  •  If ever a weekday falls on public holiday or school holiday,it will quoted by weekend rates and surcharge.
  • NO REFUND FOR ANY PART OF PACKAGE NOT UTILISED.1. Reservation is subject to first-come-first serve basis and payment must be made in full at least 30 days before arrival with the following information:

    Name as per passport, Passport Number, Identity Card Number, Nationality, Gender.
    Date of travel and departure.

    2. Payment

    Upon confirmation of booking, deposit of 50% of the total package is required.
    Full payment must be settled 30 days before departure.
    Payments are non transferable.
    Public holidays or school holidays reservations to be paid in full upon confirmation of booking.
    Booking is not confirmed until payment is acknowledged received.
    Payment can be made via telegraphic transfer or cheque/ cash deposit to the following:
    Please Bank in to:
    Account Name: Tenggol Coral Beach Resort Sdn. Bhd.
    Public Bank Berhad A/C: 3181081811 Swift Code :PBBEMYKL
    (Ampang Branch)
    Bank Address : Ground Floor, Wisma Saudagar, No. 420, Batu 5, Jalan Ampang, 68000 Ampang, Selangor, Malaysia
    * All banks’ charges to be borne by sender.
    We do accept credit card payment, would require customer to drop by to our Jalan Gasing office for the payment.

    *** FORFEITURE IS BASED ON FULL PACKAGE PRICE ***
    CANCELLATION IS NON REFUNDABLE IN PART OR IN FULL.
    NO REFUND FOR NO SHOW.
    STRICKLY NO REFUND FOR ANY PART OF PACKAGE NOT UTILISED.
    A minimum of RM 150.00 will be charged for any accompanying agent(s) or instructor(s) per person, if the number of paying guest is 4 (four) or below.

    3. Child

    1- 2 years old (FOC)
    3- 12 years old 40% off our published rates ( For Snorkeling Package only)

    Diving

    All divers are to sign a waiver form before conducting any diving or any diving courses and

    Dive Insurance is mandatory at RM50.00 per diver.

    All divers are to give proof of certification upon request, to show certification card and dive log.
    Dive Masters and Instructors must show proof of certification when conduct dive mastering and dive courses at the dive base.
    The dive base has the right to ban any divers, Dive Master, Instructors for any further diving related activities in the event of any dive safety violation or any dive practices deemed unsafe or endangering to the environment.
    Non-utilized services are non refundable.
    Activities are subject to weather and sea condition. We reserve the rights to change/alter the itinerary due to unforeseen operation condition.
    No refund or reduction will be given for accommodation, meal, snorkeling and diving trip due to weather condition or unforeseen circumstance.
    Lost of equipment will be charged accordingly.
    Force Majeure : We will not be liable in whole or any cause beyond our control due to fire,flood,strikes or other labor disputes, shortage of materials, transport difficulties,accident,war,riot,act of God and change of law.

    Please Note : Pork of any kind or any form are strictly not allow into the Island.Without prejudice

The management

條款與協議

  • 所有航班以及海上活動一律依據天氣和海況進行調整。
  • 所有客人在出發前必須簽署責任和風險之表格。
  • 價格如有更動,恕不另行通知。
  • 旺季另收5% 附加費用,超旺季徵收10%
  • 度假村將不爲客人所屬的器材設備負責,一律自行負責。
  • 若平日適逢公衆假期將以旺季或周末價格售出。
  • 一切不完整的行程無法進行退款。

1. 所有預約皆秉持先到先得原則,并在預定日期前兩周需全額付費,且附上一下資料:

  • a. 護照名字,護照號碼,身份證字號,國際,性別
  • b. 出發日期以及行程

2. 付款程序

    • 預訂確認後需支付總額50%之押金。
    • 全額付款則必須於出發前14天結算完畢。
    • 款項是不可轉讓的。
    • 公共假期或長周末之費用必須在確認預訂之後全額付費。
    • 在帳款還未接收以前,預訂仍屬未確認。
    • 款項可通過電匯,信用卡(Visa或Master),支票和現金方式轉帳至以下帳戶,
      • 賬戶名稱: Tenggol Coral Beach Resort Sdn. Bhd.
        Public Bank Berhad A/C: 3181081811 Swift Code :PBBEMYKL
      • (Ampang Branch)
        地址 : Ground Floor, Wisma Saudagar, No. 420, Batu 5, Jalan Ampang, 68000 Ampang, Selangor, Malaysia
        * All banks’ charges to be borne by sender.
      *** 所有銀行費用皆有寄件人承擔 ***
    • 取消行程將不進行部分或全額退款
  • 若房客的數量為四或少於四人,任何同行的代理人或潛水教練將被收取至少150零吉的費用
3. 兒童配套
  • 1- 2嵗(免費)
  • 3- 12 嵗之孩童將享有40%折扣(限浮潛休閒配套)

4. 潛水

所有潛水員在進行任何潛水活動或潛水課程錢都需簽署聲明書。

每位潛水員須強制性支付50零吉的潛水保險費用。

  1. 潛水員將被要求給予認證卡和潛水日誌以證明。
  2. 潛水領導和教練若在度假村潛點進行任何潛水相關活動或課程都必須出示證件。
  3. 若發現任何違反安全條列和或被視爲不安全及危害環境等潛水活動,度假村有權禁止任何潛水員,領導和教練進行潛水活動。
  4. 未經利用的服務將不退還。
  5. 所有海上活動受天氣和海況影響。在天氣狀況或不可預見的情況下,度假村保有更改行程的權利。
  6. 遺失的器材設備將收取相對的費用。
  7. 不可抗力事由:我們將不承擔超出控制範圍内的責任,如火災、水災、罷工或其他勞資糾紛、物資短缺、運輸困難、意外、戰爭、暴動、天災以及任何法律更動。

注:任何形式的豬肉食品嚴格禁止帶入天鵝島。Without prejudice
The management

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